Common questions from patients, answered honestly.
What does Sindhu Herur help with?+
Sindhu Herur works with Anxiety Disorders, Depression, Trauma and PTSD, Relationship Counseling, Grief Counseling, Adolescent Therapy. If your concern isn't listed, you can check fit before booking.
What session formats are available?+
Sindhu Herur offers online sessions. You choose the format when you book.
What is the cancellation and refund policy?+
Cancel 24 hours or more before your session for a full refund. Cancel 12–24 hours before for a 50% refund, or 2–12 hours before for 25%. Cancellations under 2 hours before, or no-shows, are non-refundable. If the therapist cancels, you receive a full refund or a free reschedule.
What happens in the first session?+
Your first session is a conversation: you'll share what brought you in, Sindhu Herur will talk through an approach that fits, and you'll agree on next steps together. There's no pressure to commit beyond the session you book.
Is my information private?+
Yes. Your sessions and data are private and encrypted, handled under India's DPDP framework. Your therapist only sees what's needed to provide care.
